How and where do you obtain your autographs? 
We do not make claims that all out items are collected in person, that would be almost impossible, but many of the autographs we offer are obtained either in person by ourselves, or through special arrangement with the signer.

Do you provide a Certificate of Authenticity (C.O.A.)?
Yes.

Do you offer any discount to dealers?
Yes we do, but you will need to contact us first with your details and we will then let you know what discounts we can offer. All trade orders are subject to a minimum value order.

What forms of payment do you accept?
We are happy to accept personal cheques and postal orders, although we do need to allow for cheques to clear. Credit and debit cards are accepted via PayPal, via our secure site, or directly over the phone.

Our Packaging Promise:
We believe that your transaction isn't complete until you're holding it safely in your hands. Each item (regardless of price) is packed to withstand nothing short of a nuclear blast so that it reaches you in perfect condition.

What about shipping and secure packaging?
We generally use Royal Mail w/delivery confirmation.
All items are sent insured to ensure that any loss or damage is covered.

What is your return policy?
Any item not deemed by you as 'as described' may be returned for a full and prompt refund within 7 days of receipt if in its original condition and returned in the same manner in which it was sent to out. Please contact us first though before you return any item. We also offer a lifetime guarantee regarding authenticity for all items, providing an item is returned in the same condition as sold. We don’t ask you to jump through hoops for this, but we only accept the written word of a recognised dealer in the respect of authenticity. Refunds are limited to the original buyer and to the amount originally paid.

Can I contact you in person?
Yes of course, you can email (info@montage-moments.com) or contact us by phone during normal office hours, and most weekends too.